Business & Economics

Working with Difficult People | Muriel Solomon

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Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide..

Business & Economics

How to Deal With Difficult People | Gill Hasson

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DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier..

Computers

The Art and Science of Analyzing Software Data | Christian Bird,Tim Menzies,Thomas Zimmermann

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The Art and Science of Analyzing Software Data provides valuable information on analysis techniques often used to derive insight from software data. This book shares best practices in the field generated by leading data scientists, collected from their experience training software engineering students and practitioners to master data science. The book covers topics such as the analysis of security data, code reviews, app stores, log files, and user telemetry, among others. It covers a wide variety of techniques such as co-change analysis, text analysis, topic analysis, and concept analysis, as well as advanced topics such as release planning and generation of source code comments. It includes stories from the trenches from expert data scientists illustrating how to apply data analysis in industry and open source, present results to stakeholders, and drive decisions. Presents best practices, hints, and tips to analyze data and apply tools in data science projects Presents research methods and case studies that have emerged over the past few years to further understanding of software data Shares stories from the trenches of successful data science initiatives in industry.

Business & Economics

The Positive Leader | Jan Mühlfeit,Melina Costi

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Discover how to banish stress and negativity, rediscover your best self and become an inspirational leader – starting now. Inspirational leaders: Target strengths, not weaknesses Have a dream Manage energy, not time Put happiness before success Based on cutting edge research, and with truly actionable advice, The Positive Leader shows you how. Former Chairman of Microsoft Europe, Jan Mühlfeit, turns the lessons he’s learnt from his years at the coalface of leadership into a ‘how to’ guide for busy managers. Academic studies have shown that a positive mind-set results in 31% higher levels of productivity.* The Positive Leader gives you a four-point approach to becoming a happier and more inspirational leader. Discover and work to your strengths Identify your mission and vision Become a ‘Chief Energy Officer’ Lead yourself to happiness * ‘Positive Intelligence’, Shawn Anchor, Harvard Business Review, Jan/Feb 2012.

Medical

Fundamentals of Nursing | Carol Taylor,Pamela Lynn,Jennifer Bartlett

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Publisher's Note: Products purchased from 3rd Party sellers are not guaranteed by the Publisher for quality, authenticity, or access to any online entitlements included with the product. Proven, approachable, and part of a complete course solution, Fundamentals of Nursing, 9th Edition, makes essential concepts accessible and help students develop the knowledge and clinical skills to succeed throughout their nursing education. This comprehensively enhanced edition equips students for today’s clinical environment with coverage of emerging practices and technology, new multimedia learning tools, and case studies that reflect the clinical application of chapter concepts and prepare students to excel throughout their nursing careers. Features New! Reflective Practice Leading to Personal Learning callouts cultivate a person-centered approach to nursing care. New! Clinical vignettes personalize the clinical application of concepts and integrate with vSim for Nursing for patient-specific reinforcement of commonly encountered scenarios and conditions. New! Technology Alerts familiarize students with emerging devices and software they’ll likely encounter in the clinical setting. New! Informatics chapter reflects the increasingly important role of data and information technology in patient care. New! QSEN boxes in every chapter help students ensure compliance with Quality and Safety Education for Nurses competencies. NEW! Legal Alerts help students ensure compliance with important laws and considerations related to clinical practice. New! Watch & Learn Videos clarify key concepts and procedures in engaging detail. Revised! Illustrated Concept Maps engage visual learners, simplify complex topics, and strengthen students’ clinical reasoning skills. Case scenarios in each chapter encourage holistic patient care and reflection on critical thinking questions..

Business & Economics

The Art and Science of Dealing with Difficult People | David Brown

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In The Art and Science of Dealing with Difficult People, David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills. Brown’s philosophy is to approach work place discord as a problem from both a managerial and lower level perspective. He offers advice on how to treat employees, while at the same time asking leaders to reflect and make self-adjustments which will facilitate a more efficient work space. Readers will gain a deeper understanding of how their employees view management personnel, what leadership skills are most effective, and how to ensure two-way communication. Using Brown’s tried and true tools, anyone can learn to focus on how to motivate, establish trust, and form a psychological contract. Numerous case studies throughout allow readers to observe the concrete application of Brown’s suggestions in real-life scenarios and complex situations, such as mergers and staff integration, information management, and more. In addition, The Art and Science of Dealing with Difficult People provides readers with skills drawn from an understanding of the basic fundamentals of human behavior..

Religion

Encyclopedia of Christianity in the Global South | Mark A. Lamport

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The rapid growth of Christianity in the global south is not just a demographic shift—it is transforming the faith itself. The Encyclopedia of Christianity in the Global South traces both the history and the contemporary themes of Christianity in more than 150 countries and regions. It includes maps, images, and a detailed timeline of key events..

Social Science

Dark Tourism and Crime | Derek Dalton

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Dark tourism has become widespread and diverse. It has passed into popular culture vernacular, deployed in guide books as a short hand descriptor for sites that are associated with death, suffering and trauma. However, whilst books have been devoted to dark tourism as a general topic no single text has sought to explore dark tourism in spaces where crime - mass murder, genocide, State sanctioned torture and violence - has occurred as an organising theme. Dark Tourism and Crime explores the socio-cultural contours of this unique type of tourism and explains why spaces/places where crime has occurred fascinate and attract tourists. The book is marked by an ethics of respect for the suffering a place has experienced and an imperative to learn something tangible about the history and legacy of that suffering. Based on empirical ethnographic research it takes the reader from the remnants of Auschwitz concentration camp to the tranquil Australian island of Tasmania to explore precisely what things a dark tourist might encounter - architecture, art installations, gardens, memorials, physical traces of crime - and how these things invoke and evoke past crimes. This volume furthers understanding of dark tourism and will be of interest to students, researchers and academics of criminology, tourism and cultural studies..

Business & Economics

Think Again | Adam Grant

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#1 New York Times Bestseller “THIS. This is the right book for right now. Yes, learning requires focus. But, unlearning and relearning requires much more—it requires choosing courage over comfort. In Think Again, Adam Grant weaves together research and storytelling to help us build the intellectual and emotional muscle we need to stay curious enough about the world to actually change it. I’ve never felt so hopeful about what I don’t know.” —Brené Brown, Ph.D., #1 New York Times bestselling author of Dare to Lead The bestselling author of Give and Take and Originals examines the critical art of rethinking: learning to question your opinions and open other people's minds, which can position you for excellence at work and wisdom in life Intelligence is usually seen as the ability to think and learn, but in a rapidly changing world, there's another set of cognitive skills that might matter more: the ability to rethink and unlearn. In our daily lives, too many of us favor the comfort of conviction over the discomfort of doubt. We listen to opinions that make us feel good, instead of ideas that make us think hard. We see disagreement as a threat to our egos, rather than an opportunity to learn. We surround ourselves with people who agree with our conclusions, when we should be gravitating toward those who challenge our thought process. The result is that our beliefs get brittle long before our bones. We think too much like preachers defending our sacred beliefs, prosecutors proving the other side wrong, and politicians campaigning for approval--and too little like scientists searching for truth. Intelligence is no cure, and it can even be a curse: being good at thinking can make us worse at rethinking. The brighter we are, the blinder to our own limitations we can become. Organizational psychologist Adam Grant is an expert on opening other people's minds--and our own. As Wharton's top-rated professor and the bestselling author of Originals and Give and Take, he makes it one of his guiding principles to argue like he's right but listen like he's wrong. With bold ideas and rigorous evidence, he investigates how we can embrace the joy of being wrong, bring nuance to charged conversations, and build schools, workplaces, and communities of lifelong learners. You'll learn how an international debate champion wins arguments, a Black musician persuades white supremacists to abandon hate, a vaccine whisperer convinces concerned parents to immunize their children, and Adam has coaxed Yankees fans to root for the Red Sox. Think Again reveals that we don't have to believe everything we think or internalize everything we feel. It's an invitation to let go of views that are no longer serving us well and prize mental flexibility over foolish consistency. If knowledge is power, knowing what we don't know is wisdom..

Business & Economics

Who are These People and Why are They Yelling at me? | David R. Hardy

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Have you ever had to speak in a public meeting about your company’s or agencies plans, projects or programs? Have you attended a public meeting where people’s emotions were high? Do you want to learn how professional meeting facilitators deliver best outcomes? Professional facilitator, Dave Hardy, shares his unique insights learned from facilitating over 1,500 meetings. What are the techniques facilitators use to avoid an angry public meeting? How do they manage these meetings when they know many people will be angry? What are some of the unique situations that arise and how should you address them? In “Who Are These People and Why Are They Yelling at Me? The art and science of managing large angry public meetings” Hardy provides lessons for engaging the public in a meaningful manner. He gives essential tips for preparing for potential angry meetings and takes you step by step through the dynamics of how to help the group achieve dialogue. Essential facilitation tools and techniques are presented to support ‘extreme facilitator training’. Hardy teaches these facilitation techniques through real examples, academic insight and humour..

Family & Relationships

Attached | Amir Levine,Rachel Heller

Attached Pdf/ePub eBook Attached Pdf ebook download. Number Downloads: 354 | Ebook Reads: 354 | File: Attached.pdf/epub | ISBNCode: 1101475161

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Is there a science to love? In this groundbreaking book, psychiatrist and neuroscientist Amir Levine and psychologist Rachel S. F. Heller reveal how an understanding of attachment theory-the most advanced relationship science in existence today-can help us find and sustain love. Attachment theory forms the basis for many bestselling books on the parent/child relationship, but there has yet to be an accessible guide to what this fascinating science has to tell us about adult romantic relationships-until now. Attachment theory owes its inception to British psychologist and psychoanalyst John Bowlby, who in the 1950s examined the tremendous impact that our early relationships with our parents or caregivers has on the people we become. Also central to attachment theory is the discovery that our need to be in a close relationship with one or more individuals is embedded in our genes. In Attached, Levine and Heller trace how these evolutionary influences continue to shape who we are in our relationships today. According to attachment theory, every person behaves in relationships in one of three distinct ways: *ANXIOUS people are often preoccupied with their relationships and tend to worry about their partner's ability to love them back. *AVOIDANT people equate intimacy with a loss of independence and constantly try to minimize closeness. *SECURE people feel comfortable with intimacy and are usually warm and loving. Attached guides readers in determining what attachment style they and their mate (or potential mates) follow. It also offers readers a wealth of advice on how to navigate their relationships more wisely given their attachment style and that of their partner. An insightful look at the science behind love, Attached offers readers a road map for building stronger, more fulfilling connections..

Body, Mind & Spirit

The Science of Premonitions | Larry Dossey

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"Larry Dossey is one of America's most important thinkers. When he talks, I listen."—Marianne Williamson, author of A Return to Love In his New York Times bestseller Healing Words, Dr. Dossey investigated why patients surrounded by prayer healed faster and more completely than patients who were not. Now, in The Science of Premonitions, Dossey uses cutting-edge science to make a convincing case that premonitions are real, common, and helpful. Then Dossey explores research on mindfulness and meditation to show readers how they can cultivate and take advantage of premonitions. Packed with compelling case studies and thought-provoking findings, this is a book for the skeptical mind and the believer's heart, and will be greeted warmly by, as Deepak Chopra said, "anyone who is interested in knowing about the deeper meaning of our existence." (Deepak Chopra, M.D.).

Education

The Instructional Value of Digital Storytelling | Patricia McGee

The Instructional Value of Digital Storytelling Pdf/ePub eBook The Instructional Value of Digital Storytelling Pdf ebook download. Number Downloads: 384 | Ebook Reads: 384 | File: The Instructional Value of Digital Storytelling.pdf/epub | ISBNCode: 1135072736

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Although storytelling has been recognized as an effective instructional strategy for some time, most educators are not informed about how to communicate a story that supports learning—particularly when using digital media. The Instructional Value of Digital Storytelling provides a broad overview of the concepts and traditions of storytelling and prepares professors, workplace trainers, and instructional designers to tell stories through 21st century media platforms, providing the skills critical to communication, lifelong learning, and professional success. Using clear and concise language, The Instructional Value of Digital Storytelling explains how and why storytelling can be used as a contemporary instructional method, particularly through social media, mobile technologies, and knowledge-based systems. Examples from different sectors and disciplines illustrate how and why effective digital stories are designed with learning theory in mind. Applications of storytelling in context are provided for diverse settings within higher education as well as both formal and informal adult learning contexts..

Self-Help

Handling Difficult People | Jon P Bloch

Handling Difficult People Pdf/ePub eBook Handling Difficult People Pdf ebook download. Number Downloads: 1193 | Ebook Reads: 1193 | File: Handling Difficult People.pdf/epub | ISBNCode: 1440563284

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Practical advice for interacting with toxic personalities. At one point or another, you'll encounter someone who is inconsiderate, irate, or aggressive and you'll need to know how to effectively manage the situation. Handling Difficult People helps you deal with the toxic personalities in all areas of your life, including in the workplace, at home, and during everyday interactions. Inside, you'll find the strategies and tools you need to spot the ten most common personality types and information on why these people behave in such an irritating manner. This book also teaches you what you should do when you're confronted by a difficult person as well as how to avoid these types of people altogether. With the time-tested advice and techniques in Handling Difficult People, you'll confidently manage any toxic situation--and learn what you can do to help yourself..

Business & Economics

Predictive Analytics, Data Mining and Big Data | S. Finlay

Predictive Analytics, Data Mining and Big Data Pdf/ePub eBook Predictive Analytics, Data Mining and Big Data Pdf ebook download. Number Downloads: 1980 | Ebook Reads: 1980 | File: Predictive Analytics, Data Mining and Big Data.pdf/epub | ISBNCode: 1137379286

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This in-depth guide provides managers with a solid understanding of data and data trends, the opportunities that it can offer to businesses, and the dangers of these technologies. Written in an accessible style, Steven Finlay provides a contextual roadmap for developing solutions that deliver benefits to organizations..

Business & Economics

Powerful Phrases for Dealing with Difficult People | Renee Evenson

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The key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you. That pipe dream could not ever happen, nor would it result in a successful team collaboration even if it could. Instead, most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. And then tomorrow we go to work with them again . . . and again . . . and again.Like it or not, the bulk of our waking hours are spent with people at work--people who can grate on our nerves. Therefore, learning to interact effectively with difficult employees, colleagues, and bosses is an absolute essential for our success. With Powerful Phrases for Dealing with Difficult People, anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread. Helpful features inside this practical and easy-to-use book include:• Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each • Nonverbal communication skills to back up your words • Sample dialogues that demonstrate how phrasing improves interactions • A five-step process for moving from conflict to resolution • “Why This Works” sections that provide detailed explanationsButton-pushing situations are going to come up today at work--and tomorrow too. Don’t let them rent space inside of you and turning everything to mold. Instead, choose to deploy simple phrases to regain control and resolve conflicts. When you do, you, your colleagues, and your company will be all the better for it!.

Biography & Autobiography

Her Honor | LaDoris Hazzard Cordell

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In Her Honor, Judge LaDoris Hazzard Cordell provides a rare and thought-provoking insider account of our legal system, sharing vivid stories of the cases that came through her courtroom and revealing the strengths, flaws, and much-needed changes within our courts. Judge Cordell, the first African American woman to sit on the Superior Court of Northern California, knows firsthand how prejudice has permeated our legal system. And yet, she believes in the system. From ending school segregation to legalizing same-sex marriage, its progress relies on legal professionals and jurors who strive to make the imperfect system as fair as possible. Her Honor is an entertaining and provocative look into the hearts and minds of judges. Cordell takes you into her chambers where she haggles with prosecutors and defense attorneys and into the courtroom during jury selection and sentencing hearings. She uses real cases to highlight how judges make difficult decisions, all the while facing outside pressures from the media, law enforcement, lobbyists, and the friends and families of the people involved. Cordell’s candid account of her years on the bench shines light on all areas of the legal system, from juvenile delinquency and the shift from rehabilitation to punishment, along with the racial biases therein, to the thousands of plea bargains that allow our overburdened courts to stay afloat—as long as innocent people are willing to plead guilty. There are tales of marriages and divorces, adoptions, and contested wills—some humorous, others heartwarming, still others deeply troubling. Her Honor is for anyone who’s had the good or bad fortune to stand before a judge or sit on a jury. It is for true-crime junkies and people who vote in judicial elections. Most importantly, this is a book for anyone who wants to know what our legal system, for better or worse, means to the everyday lives of all Americans..

Psychology

Psycho-social Explorations of Trauma, Exclusion and Violence | Christopher Scanlon,John Adlam

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The central theme of this book is the operation of intersecting discourses of power, privilege and positioning as they are revealed in fraught encounters between in-groups and out-groups in our deeply fractured world. The authors offer a unique perspective on inter-group dynamics and structural violence at local, societal, cultural and global levels, dissecting processes of toxic ‘othering’ and psychosocial (re-)traumatisation. The book offers the Diogenes Paradigm as a unique conceptual tool with which to analyse the ways in which those of us who come to be located outside or on the margins of dominant social structures are, in one way or another, the inheritors of the legacies of centuries of oppression and exclusion. This analysis offers a distinctive psycho-social redefinition of trauma that foregrounds the relationship between the inhospitable environments we generate and the experiences of un-housedness that we thereby perpetuate. Written in an engaging and accessible style, Psycho-social Explorations of Trauma, Exclusion and Violence directly addresses pressing global issues of racial trauma, human mobility and climate disaster, and offers a manifesto for the creative re-imagining of the places and spaces in which conversations about restructuring and reparation can become sustainable. This is an essential and compelling book for anyone committed to social justice, especially for all practitioners working in health, social care and community justice settings, and researchers and academics across the behavioural and social sciences..

Art

The Artist's Estate | Dr. Loretta Würtenberger

The Artist's Estate Pdf/ePub eBook The Artist's Estate Pdf ebook download. Number Downloads: 967 | Ebook Reads: 967 | File: The Artist's Estate.pdf/epub | ISBNCode: 3775751734

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Andy Warhol bequeathed us the words “Death can really make you look like a star.” But death per se is not a catalyst for the relevance of an artist. What is of crucial importance is the proper management structure for the posthumous preservation and development of an artistic estate. The handbook by Loretta Würtenberger presents the possible legal framework, appropriate financing models, as well as the proper handling of the market, museums, and academia. Her business, Fine Art Partners, has advised artists and artists’ estates for many years in their structuring and development of estate concepts as well as in operative questions. Based on numerous international examples, the author explains the different alternatives for maintaining an artist’s estate and makes recommendations on how to ideally handle work, archives, and mementos following the death of an artist. (German edition ISBN 978-3-7757-4132-3).

Medical

Advanced Practice Nursing - E-Book | Ann B. Hamric,Charlene M. Hanson,Mary Fran Tracy,Eileen T. O'Grady

Advanced Practice Nursing - E-Book Pdf/ePub eBook Advanced Practice Nursing - E-Book Pdf ebook download. Number Downloads: 815 | Ebook Reads: 815 | File: Advanced Practice Nursing - E-Book.pdf/epub | ISBNCode: 1455739790

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Addressing all major advanced practice nursing competencies, roles, and issues, Advanced Practice Nursing: An Integrative Approach, 5th Edition provides a clear, comprehensive, and current introduction to APN today. It applies APN core competencies to the major APN roles — including the burgeoning Nurse Practitioner role — and covers topics ranging from the evolution of APN to evidence-based practice, leadership, ethical decision-making, and health policy. This edition includes a new chapter on the international development of APN, new and enhanced illustrations, and a colorful new reader-friendly format for improved readability. From internationally known APN experts Ann Hamric, Charlene Hanson, Mary Fran Tracy, and Eileen O'Grady, along with a host of internationally recognized APN contributors, Advanced Practice Nursing introduces you to APN and helps you identify an APN role, develop key competencies for that role, and succeed as an APN. Coverage of APN core competencies defines and describes all competencies, including direct clinical practice, guidance and coaching, consultation, evidence-based practice (EBP), leadership, collaboration, and ethical decision-making. Operationalizes and applies APN core competencies to the major APN specialties including the Clinical Nurse Specialist, the Primary Care Nurse Practitioner, the Acute Care Nurse Practitioner, the Certified Nurse-Midwife, and the Certified Registered Nurse Anesthetist. Content on managing APN environments addresses such factors as business planning and reimbursement; marketing, negotiating, and contracting; regulatory, legal, and credentialing requirements; health policy issues; and nursing outcomes and performance improvement research. Unique Exemplar boxes provide real-life scenarios, showing APN competencies in action. In-depth discussions of educational strategies show how nurses develop competencies as they progress into advanced practice. Discussions of APN role development clearly explain the career trajectory that you can anticipate as you transition to advanced practice..

Technology & Engineering

Advances in Bioprocess Technology | Pogaku Ravindra

Advances in Bioprocess Technology Pdf/ePub eBook Advances in Bioprocess Technology Pdf ebook download. Number Downloads: 746 | Ebook Reads: 746 | File: Advances in Bioprocess Technology.pdf/epub | ISBNCode: 3319179152

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This book provides an extensive overview of the latest research in environmentally benign integrated bioprocess technology. The cutting edge bioprocess technologies highlighted in the book include bioenergy from lignocellulose materials, biomass gasification, ethanol, butanol, biodiesel from agro waste, enzymatic bioprocess technology, food fermentation with starter cultures, and intellectual property rights for bioprocesses. This book further addresses niche technologies in bioprocesses that broadens readers’ understanding of downstream processing for bio products and membrane technology for bioprocesses. The latest developments in biomass and bioenergy technology are reviewed exhaustively, including IPR rights, nanotechnology for bioenergy products, biomass gasification, and biomass combustion. This is an ideal book for scientists, engineers, students, as well as members of industry and policy-makers. This book also: Addresses cutting-edge technologies in bioprocesses Broadens readers’ understanding of metabolic engineering, downstream processing for bioproducts, and membrane technology for bioprocesses Reviews exhaustively the latest developments in biomass and bioenergy technology, including nanotechnology for bioenergy products, biomass gasification, biomass combustion, and more.

Education

Qualitative Research for the Social Sciences | Marilyn Lichtman

Qualitative Research for the Social Sciences Pdf/ePub eBook Qualitative Research for the Social Sciences Pdf ebook download. Number Downloads: 1440 | Ebook Reads: 1440 | File: Qualitative Research for the Social Sciences.pdf/epub | ISBNCode: 1483320677

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Focusing on the integral role of the researcher, Qualitative Research for the Social Sciences uses a conversational writing style that draws readers into the excitement of the research process. Marilyn Lichtman offers a balanced and nuanced approach, covering the full range of qualitative methodologies and viewpoints about the field, including coverage of social media as a tool to facilitate research or as a venue for study. After presenting theoretical concepts and a historical overview, Lichtman guides readers, step by step, through the research process, addressing issues of analyzing data, presenting completed research, and evaluating research. Real-world examples from across the social sciences provide both practical and theoretical information, helping readers understand abstract ideas and apply them to their own research..

Political Science

Leading public design | Bason, Christian

Leading public design Pdf/ePub eBook Leading public design Pdf ebook download. Number Downloads: 810 | Ebook Reads: 810 | File: Leading public design.pdf/epub | ISBNCode: 1447325605

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This powerful new book provides a clear framework for understanding and learning an emerging management practice, leading public design. Drawing on more than a decade of work on public sector innovation, Christian Bason uses his extensive practical experience and research conducted among public managers in the UK, the US, Australia, Finland and Denmark to explore how public organisations can be redesigned from the outside in, shaping policies and services that are truly experienced as useful and meaningful to citizens, and which leverage all of society’s resources to co-produce better outcomes. Through detailed case studies, the book presents six management practices which leaders in government can use to involve citizens, staff and other stakeholders in innovation processes. It shows how managers can challenge their own assumptions, leverage empathy with citizens, handle divergence, navigate unknown territory, experiment and rehearse future solutions through prototyping, and create more public value. Ultimately, Leading public design provides a pathway to a new and different way of governing public institutions: human-centred governance. As a more relational, networked, interactive and reflective approach to running organisations, this emerging governance model promises a more human yet effective public sector..

Mathematics

Games and Decisions | R. Duncan Luce,Howard Raiffa

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Games and Decisions - R. Duncan Luce,Howard Raiffa Preview:

Superb non-technical introduction to game theory, primarily applied to social sciences. Clear, comprehensive coverage of utility theory, 2-person zero-sum games, 2-person non-zero-sum games, n-person games, individual and group decision-making, more. Bibliography..

Business & Economics

ECMLG2015-11th European Conference on Management Leadership and Governance | José Carlos Dias Rouco

ECMLG2015-11th European Conference on Management Leadership and Governance Pdf/ePub eBook ECMLG2015-11th European Conference on Management Leadership and Governance Pdf ebook download. Number Downloads: 1433 | Ebook Reads: 1433 | File: ECMLG2015-11th European Conference on Management Leadership and Governance.pdf/epub | ISBNCode: 1910810762

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ECMLG2015-11th European Conference on Management Leadership and Governance - José Carlos Dias Rouco Preview:

These Proceedings represent the work of contributors to the 11th European Conference on Management Leadership and Governance held this year at the Military Academy, Lisbon, Portugal on the 12-13 November 2015 The Conference Chair is Major-General Joao Vieira Borges from and the Pro-gramme Chair is Lieutenant-Colonel Jose Carlos Dias Rouco, both from the Mili-tary Academy, Lisbon, Portugal. Keynote presentations are given by Colonel Nuno Lemos Pires from the Military Academy and Lt Col Paulo Fernando Viegas Nunes from the National Defence Institute, Lisbon, Portugal. The Conference offers an opportunity for scholars and practitioners interested in the issues related to Management, Leadership and Governance to share their thinking and research findings. These fields of study are broadly described as including issues related to the management of the organisations' resources, the interface between senior management and the formal governance of the organi-sation. This Conference provides a forum for discussion, collaboration and intel-lectual exchange for all those interested in any of these fields of research or practice. With an initial submission of 163 abstracts, after the double blind, peer review process there are 64 Academic research Papers, 8 PhD Research Papers and 2 Masters research paper in these Conference Proceedings. These papers reflect the truly global nature of research in the area with contributions from Belgium, Canada, China, Colombia, Czech Republic, Denmark, Finland, Germany, Italy, Japan, Kazakhstan, Lithuania, Netherlands, New Zealand, Poland, Portugal, Republic of Korea, Romania, Russia, Scotland, South Africa, Syria, The Netherlands, Turkey, UAE, UK, United Arab Emirates, USA.".

Computers

Collaborative Information Seeking | Chirag Shah

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Collaborative Information Seeking - Chirag Shah Preview:

Today’s complex, information-intensive problems often require people to work together. Mostly these tasks go far beyond simply searching together; they include information lookup, sharing, synthesis, and decision-making. In addition, they all have an end-goal that is mutually beneficial to all parties involved. Such “collaborative information seeking” (CIS) projects typically last several sessions and the participants all share an intention to contribute and benefit. Not surprisingly, these processes are highly interactive. Shah focuses on two individually well-understood notions: collaboration and information seeking, with the goal of bringing them together to show how it is a natural tendency for humans to work together on complex tasks. The first part of his book introduces the general notions of collaboration and information seeking, as well as related concepts, terminology, and frameworks; and thus provides the reader with a comprehensive treatment of the concepts underlying CIS. The second part of the book details CIS as a standalone domain. A series of frameworks, theories, and models are introduced to provide a conceptual basis for CIS. The final part describes several systems and applications of CIS, along with their broader implications on other fields such as computer-supported cooperative work (CSCW) and human-computer interaction (HCI). With this first comprehensive overview of an exciting new research field, Shah delivers to graduate students and researchers in academia and industry an encompassing description of the technologies involved, state-of-the-art results, and open challenges as well as research opportunities..

Education

A Pastoral Leader's Handbook | Marilyn Nathan

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A Pastoral Leader's Handbook - Marilyn Nathan Preview:

The roles and responsibilities of the pastoral leader have changed significantly in recent years. A Pastoral Leader's Handbook provides a comprehensive survey of the pastoral leader's role in secondary school in the current climate and practical guidance on how to do the job. It includes information and guidance on: becoming effective in your role as a pastoral leader; how to get the best out of your tutor team; your role in managing pupil behaviour; working with a range of external agencies; using data to raise pupil achievement; handling difficult or hard to reach parents; the impact of current research findings on how you do the job. Case studies with real examples of both good and bad practice feature throughout, so that it is easy to relate to the experiences described. Questions throughout aid personal reflection or group discussion, and summaries of recent research, references and relevant web links provide springboards to further support where needed..

Social Science

Technology for Facilitating Humanity and Combating Social Deviations: Interdisciplinary Perspectives | Vargas Martin, Miguel,Garcia-Ruiz, Miguel A.,Edwards, Arthur

Technology for Facilitating Humanity and Combating Social Deviations: Interdisciplinary Perspectives Pdf/ePub eBook Technology for Facilitating Humanity and Combating Social Deviations: Interdisciplinary Perspectives Pdf ebook download. Number Downloads: 1492 | Ebook Reads: 1492 | File: Technology for Facilitating Humanity and Combating Social Deviations: Interdisciplinary Perspectives.pdf/epub | ISBNCode: 1609600967

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Technology for Facilitating Humanity and Combating Social Deviations: Interdisciplinary Perspectives - Vargas Martin, Miguel,Garcia-Ruiz, Miguel A.,Edwards, Arthur Preview:

Technology has been used to perpetrate crimes against humans, animals, and the environment, which include racism, cyber-bulling, illegal pornography, torture, illegal trade of exotic species, irresponsible waste disposal, and other harmful aberrations of human behavior. Technology for Facilitating Humanity and Combating Social Deviations: Interdisciplinary Perspectives provides a state-of-the-art compendium of research and development on socio-technical approaches to support the prevention, mitigation, and elimination of social deviations with the help of computer science and technology. This book provides historical backgrounds, experimental studies, and future perspectives on the use of computing tools to prevent and deal with physical, psychological and social problems that impact society as a whole..

Political Science

Creating Spaces of Engagement | Leah R.E. Levac,Sarah Marie Wiebe

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Creating Spaces of Engagement - Leah R.E. Levac,Sarah Marie Wiebe Preview:

There is a growing need for public buy-in if democratic processes are to run smoothly. But who exactly is "the public"? What does their engagement in policy-making processes look like? How can our understanding of "the public" be expanded to include – or be led by – diverse voices and experiences, particularly of those who have been historically marginalized? And what does this expansion mean not only for public policies and their development, but for how we teach policy? Drawing upon public engagement case studies, sites of inquiry, and vignettes, this volume raises and responds to these and other questions while advancing policy justice as a framework for public engagement and public policy. Stretching the boundaries of deliberative democracy in theory and practice, Creating Spaces of Engagement offers critical reflections on how diverse publics are engaged in policy processes..

History

The Alawis of Syria | Michael Kerr,Craig Larkin

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The Alawis of Syria - Michael Kerr,Craig Larkin Preview:

Throughout the turbulent history of the Levant the 'Alawis - a secretive, resilient and ancient Muslim sect - have aroused suspicion and animosity, including accusations of religious heresy. More recently they have been tarred with the brush of political separatism and complicity in the excesses of the Assad regime, claims that have gained greater traction since the onset of the Syrian uprising and subsequent devastating civil war. The contributors to this book provide a complex and nuanced reading of Syria's 'Alawi communities -from loyalist gangs (Shabiha) to outspoken critics of the regime. Drawing upon wide-ranging research that examines the historic, political and social dynamics of the 'Alawi and the Syrian state, the current tensions are scrutinised and fresh insights offered. Among the themes addressed are religious practice, social identities, and relations to the Ba'ath party, the Syrian state and the military apparatus. The analysis also extends to Lebanon with a focus on the embattled 'Alawi community of Jabal Mohsen in Tripoli and state relations with Hizballah amid the current crisis..

Art

Never Alone, Except for Now | Kris Cohen

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How is it that one can be connected to a vast worldwide network of other people and places via digital technologies and yet also be completely alone? Kris Cohen tackles this philosophical question in Never Alone, Except for Now by exploring how contemporary technologies are changing group formations and affiliations within social life. He identifies a new form of collectivity that exists between publics, which are built through conscious acts, and populations, which are automatically constructed through the collection of Big Data. Finding traditional liberal concepts of the public sphere and neoliberal ideas of populations inadequate on their own to examine these new forms of sociality, Cohen places familiar features of the web—such as emoticons, trolling, and search engines—in conversation with artworks by Felix Gonzalez-Torres, William Gibson, Sharon Hayes, and Thomson & Craighead to more precisely articulate the affective and aesthetic experiences of living between publics and populations. This liminal experience—caught between existing as a set of data points and as individuals newly empowered to create their own online communities—explains, Cohen contends, how one is simultaneously alone and connected in ways never before possible..

Political Science

Binary Bullets | Fritz Allhoff,Adam Henschke,Bradley Jay Strawser

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Binary Bullets - Fritz Allhoff,Adam Henschke,Bradley Jay Strawser Preview:

Philosophical and ethical discussions of warfare are often tied to emerging technologies and techniques. Today we are presented with what many believe is a radical shift in the nature of war-the realization of conflict in the cyber-realm, the so-called "fifth domain" of warfare. Does an aggressive act in the cyber-realm constitute an act of war? If so, what rules should govern such warfare? Are the standard theories of just war capable of analyzing and assessing this mode of conflict? These changing circumstances present us with a series of questions demanding serious attention. Is there such a thing as cyberwarfare? How do the existing rules of engagement and theories from the just war tradition apply to cyberwarfare? How should we assess a cyber-attack conducted by a state agency against private enterprise and vice versa? Furthermore, how should actors behave in the cyber-realm? Are there ethical norms that can be applied to the cyber-realm? Are the classic just war constraints of non-combatant immunity and proportionality possible in this realm? Especially given the idea that events that are constrained within the cyber-realm do not directly physically harm anyone, what do traditional ethics of war conventions say about this new space? These questions strike at the very center of contemporary intellectual discussion over the ethics of war. In twelve original essays, plus a foreword from John Arquilla and an introduction, Binary Bullets: The Ethics of Cyberwarfare, engages these questions head on with contributions from the top scholars working in this field today..

Architecture

Heritage Conservation in Postcolonial India | Manish Chalana,Ashima Krishna

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Heritage Conservation in Postcolonial India - Manish Chalana,Ashima Krishna Preview:

Heritage Conservation in Postcolonial India seeks to position the conservation profession within historical, theoretical, and methodological frames to demonstrate how the field has evolved in the postcolonial decades and follow its various trajectories in research, education, advocacy, and practice. Split into four sections, this book covers important themes of institutional and programmatic developments in the field of conservation; critical and contemporary challenges facing the profession; emerging trends in practice that seek to address contemporary challenges; and sustainable solutions to conservation issues. The cases featured within the book elucidate the evolution of the heritage conservation profession, clarifying the role of key players at the central, state, and local level, and considering intangible, minority, colonial, modern, and vernacular heritages among others. This book also showcases unique strands of conservation practice in the postcolonial decades to demonstrate the range, scope, and multiple avenues of development in the last seven decades. An ideal read for those interested in architecture, planning, historic preservation, urban studies, and South Asian studies..

Social Science

Flying Aeroplanes and Other Sociological Tales | Brian McDonough

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Flying Aeroplanes and Other Sociological Tales - Brian McDonough Preview:

Flying Aeroplanes and Other Sociological Tales is an introductory textbook for students wishing to learn about sociology and social research methods. Each of the short tales, told by a sociologist, introduces topics and research methods using an engaging storyline. The opening story narrates how the sociologist uses participant observation to understand the work of a commercial pilot, and how he feels about autopilot systems replacing his job of flying aeroplanes. Other tales feature topics such as education, health, crime, and gender. There is also a chapter on ‘lockdown’ during the Covid-19 pandemic. One main feature of the book is the ‘back door’ approach to teaching research methods, with chapters dedicated to exploring statistics, sampling, visual methods, documents, embodied methods, autoethnographic research and ethics. Traditional textbooks in sociology focus on what novice sociologists should do, but few, if any, comprehensively deal with overcoming problems as they might emerge and explain what to do when things go wrong. The sociological tales written in this book provide examples of when field access is denied, research participants refuse to take part, and when recording equipment has broken down. Each tale raises issues and problems for the sociologist to overcome, such as research design flaws, sampling bias, lack of rapport with research participants, and the problems with breaking ethical codes of conduct. The book provides insight into the role of the sociologist, why sociology matters, and what happens when sociology fails us. Flying Aeroplanes and Other Sociological Tales introduces a unique approach to teaching sociology and social research methods..

Medical

Hamric & Hanson's Advanced Practice Nursing - E-Book | Mary Fran Tracy,Eileen T. O'Grady

Hamric & Hanson's Advanced Practice Nursing - E-Book Pdf/ePub eBook Hamric & Hanson's Advanced Practice Nursing - E-Book Pdf ebook download. Number Downloads: 329 | Ebook Reads: 329 | File: Hamric & Hanson's Advanced Practice Nursing - E-Book.pdf/epub | ISBNCode: 0323447708

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Hamric & Hanson's Advanced Practice Nursing - E-Book - Mary Fran Tracy,Eileen T. O'Grady Preview:

Edited and written by a Who’s Who of internationally known advanced practice nursing experts, Hamric and Hanson's Advanced Practice Nursing: An Integrative Approach, 6th Edition helps you develop an understanding of the various advanced practice registered nursing (APRN) roles. This bestselling textbook provides a clear, comprehensive, and contemporary introduction to advanced practice nursing today, addressing all major APRN competencies, roles, and issues. It covers topics ranging from the evolution of advanced practice nursing to evidence-based practice, leadership, ethical decision-making, and health policy. New to this edition is expanded coverage of interprofessional collaborative practice, updated coverage of APRN roles related to implementation of healthcare reform in the U.S., updated and expanded coverage of IOM and QSEN, a global focus on international advanced practice nursing, and much more! Coverage of all APN core competencies defines and describes all competencies, including direct clinical practice, guidance and coaching, consultation, evidence-based practice, leadership, collaboration, and ethical decision-making. Operationalizes and applies the APN core competencies to the major APN specialties including the Clinical Nurse Specialist, the Primary Care Nurse Practitioner, the Acute Care Nurse Practitioner, the Certified Nurse-Midwife, and the Certified Registered Nurse Anesthetist. Content on managing APN environments addresses such factors as business planning and reimbursement; marketing, negotiating, and contracting; regulatory, legal, and credentialing requirements; health policy; and nursing outcomes and performance improvement research. UNIQUE! Exemplar boxes (case studies), including Day in the Life vignettes of each APN specialty, emphasize innovative practices and coverage of advanced practice roles. In-depth discussions of educational strategies for APN competency development show how nurses develop competencies as they progress into advanced practice. NEW and UNIQUE! Expanded coverage of interprofessional collaborative practice includes the latest Interprofessional Education Collaborative (IPEC) Core Competencies for Interprofessional Collaborative Practice. NEW! Updated coverage of APRN roles related to implementation of healthcare in the U.S. reflects current and anticipated changes in APRN roles related to healthcare reform. NEW! Coverage of IOM and QSEN has been updated and expanded. NEW! Refocused International Development of Advanced Practice Nursing chapter has been rewritten to be more global and inclusive in focus, to reflect the state of advanced practice nursing practice throughout all major regions of the world. NEW! Expanded content on the role of advanced practice nurses in teaching/education/mentoring and health policy related to the APRN role is featured in the 6th edition..

Business & Economics

Make Difficult People Disappear | Monica Wofford

Make Difficult People Disappear Pdf/ePub eBook Make Difficult People Disappear Pdf ebook download. Number Downloads: 1451 | Ebook Reads: 1451 | File: Make Difficult People Disappear.pdf/epub | ISBNCode: 1118283635

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Make Difficult People Disappear - Monica Wofford Preview:

Save your organization by building the skills to deal with difficult people We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, Commander, Organizer, Relater, and Entertainer, readers can then devise effective strategies for diffusing unproductive and damaging behavior. This book serves to change the mindset and behavior of people who deal with difficulty on a regular basis. Wofford describes how through understanding our behavior differences and natural reactions to stress, that utilizing a plan based on these differences the difficulty simply seems to disappear Advises everyone from frustrated executives to entrepreneurs tired of dealing with difficult people who suck the life out of their organizations Complete with a step-by-step action plan, Make Difficult People Disappear serves to replenish your confidence and build skills in leading those who until now you didn't know how to manage and felt there was no choice but to continue to deal with or ignore..

Law

Contract Law and the Legislature | TT Arvind,Jenny Steele

Contract Law and the Legislature Pdf/ePub eBook Contract Law and the Legislature Pdf ebook download. Number Downloads: 630 | Ebook Reads: 630 | File: Contract Law and the Legislature.pdf/epub | ISBNCode: 1509926119

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Contract Law and the Legislature - TT Arvind,Jenny Steele Preview:

This volume revisits some of the key debates about the nature and shape of contract law, in light of the impact that statutes have had on its development. With contributions from leading contract law scholars, it fills a significant gap in existing theoretical and doctrinal analyses of contract law, which rely primarily on cases to put forward accounts of the general principles and structure of contract law. Statutory rules are, typically, seen as being specific instances of legal regulation that carve out exceptions to these general principles for specific reasons of policy. This treatment of these rules has resulted in an incomplete understanding of the nature of contract law and the principles that underpin it. By drawing specifically on contract statutes, the volume produces a more complete picture of modern contract law. A companion to the ground-breaking Tort Law and the Legislature: Common Law, Statute and the Dynamics of Legal Change (Hart Publishing, 2012) this collection will have a significant impact on the study of contract law..

Technology & Engineering

Engineering the Guitar | Richard Mark French

Engineering the Guitar Pdf/ePub eBook Engineering the Guitar Pdf ebook download. Number Downloads: 1631 | Ebook Reads: 1631 | File: Engineering the Guitar.pdf/epub | ISBNCode: 0387743693

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Engineering the Guitar - Richard Mark French Preview:

A uniquely engaging description of the mechanics of the guitar, for engineers and craftsmen alike. Clearly written in a conceptual language, it provides readers with an understanding of the dynamic behavior of the instrument, including structural and component dynamics, and various analytical models, such as discrete, finite element, and boundary element models. The text also covers manufacturing processes, including both handmade and mass produced instruments..

Business & Economics

Superforecasting | Philip E. Tetlock,Dan Gardner

Superforecasting Pdf/ePub eBook Superforecasting Pdf ebook download. Number Downloads: 917 | Ebook Reads: 917 | File: Superforecasting.pdf/epub | ISBNCode: 0771070535

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Superforecasting - Philip E. Tetlock,Dan Gardner Preview:

From one of the world's most highly regarded social scientists comes a seminal book on forecasting that shows, for the first time, how we can all get better at making predictions. In Superforecasting, Tetlock and coauthor Dan Gardner offer a masterwork on prediction, drawing on decades of research and the results of a massive, government-funded forecasting tournament. The Good Judgment Project involves tens of thousands of ordinary people--including a Brooklyn filmmaker, a retired pipe installer, and a former ballroom dancer--who set out to forecast global events. Some of the volunteers have turned out to be astonishingly good. They've beaten other benchmarks, competitors, and prediction markets. They've even beaten the collective judgment of intelligence analysts with access to classified information. They are "superforecasters." The authors show us how we can learn from this elite group. Weaving together stories of forecasting successes (the raid on Osama bin Laden's compound) and failures (the Bay of Pigs) and interviews with a range of high-level decision makers, from David Petraeus to Robert Rubin, they show that good forecasting doesn't require powerful computers or arcane methods. It involves gathering evidence from a variety of sources, learning to think probabilistically, working in teams, keeping score, and being willing to admit error and change course. Superforecasting offers the first demonstrably effective way to improve our ability to predict the future--whether in business, finance, politics, international affairs, or daily life--and is destined to become a modern classic..

Business & Economics

How People Tick | Mike Leibling

How People Tick Pdf/ePub eBook How People Tick Pdf ebook download. Number Downloads: 1839 | Ebook Reads: 1839 | File: How People Tick.pdf/epub | ISBNCode: 0749457333

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How People Tick - Mike Leibling Preview:

This new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Each difficult situation is described, how it happens is analysed, and then strategies to help you deal with the problem are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again. Absolutely invaluable to everybody, How People Tick is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is an essential read if you find people bewildering or just plain difficult, and yet still want to understand them, work with them and live with them..